Version 1.0, August 31, 2001, Copyright, Hugh Jack 1993-2001

Engineer On a Disk

 

Overview: This note set is part of a larger collection of materials available at http://claymore.engineer.gvsu.edu. You are welcome to use the material under the license provided at http://claymore.engineer.gvsu.edu/eod/global/copyrght.html. As always any feedback you can provide will be welcomed.

 

 

 

 

Copyright © 1993-2001, Hugh Jack

 

email: jackh@gvsu.edu

phone: (616) 771-6755

fax: (616) 336-7215

 

 

1. TABLE OF CONTENTS

2. QUALITY CONTROL

3. STATISTICAL PROCESS CONTROL

4. INSPECTION FOR QUALITY

5. QFD (QUALITY FUNCTIONAL DEPLOYMENT)

6. DETERMINING CAUSES OF PROBLEMS

7. TOTAL QUALITY CONTROL

8. W. EDWARD DEMING'S 14 POINTS

9. TOTAL QUALITY MANAGEMENT (TQM)

10. PROCESS CAPABILITY

11. SIX SIGMA QUALITY

12. DESIGN OF EXPERIMENTS

13. TAGUCHI METHODS

14. REFERENCES

15. DESIGN OF EXPERIMENTS

16. ISO9000

17. ISO 14000